Legal

Terms & Conditions

Last Updated: October 19, 2026

These Terms and Conditions govern your use of Jay's Flooring LLC services, including our website, flooring sales and installation services, and our SMS and email communications programs.

By using our services or opting into our communications, you agree to these Terms and our Privacy Policy.

1. Program Description

Jay's Flooring LLC may send SMS and email messages to customers and individuals who have opted in to receive communications.

Messages may include promotional offers, flooring service updates, quote request follow-ups, appointment confirmations, and appointment reminders.

Message frequency may vary depending on your interactions with our business and your selected communication preferences.

2. Consent to Receive Messages

By providing your phone number and explicitly opting in to receive text messages, you authorize Jay's Flooring LLC to send SMS communications to the mobile number provided.

Depending on your consent preferences, messages may include non-marketing communications related to flooring inquiries, appointments, and service updates, or marketing communications regarding promotions and special offers.

Consent to receive SMS messages is not a condition of purchase.

You may choose whether to receive marketing or non-marketing communications where separate consent options are provided.

3. Opt Out

You can cancel the SMS messaging service at any time by replying STOP to any text message received from Jay's Flooring LLC.

After sending STOP, you may receive a final SMS confirmation that you have been unsubscribed.

Once you have opted out, you will no longer receive messages from the applicable SMS messaging program unless you opt in again.

4. Opt In Again

If you wish to receive SMS messages again after opting out, you may rejoin by completing the same opt-in process you originally used.

You must provide your consent again before receiving further messages under the applicable messaging program.

5. Help and Support

If you experience issues with our SMS messaging program, you can reply HELP to any message for assistance.

You may also contact Jay's Flooring LLC directly:

Our business hours are Monday through Friday, 9:00 AM–5:00 PM, and Saturday, 9:00 AM–4:00 PM. We are closed on Sundays.

6. Message Frequency and Rates

Message frequency may vary based on your inquiries, appointments, service updates, and communication preferences.

Message and data rates may apply to messages sent to you from Jay's Flooring LLC and messages you send to us.

For questions regarding your text messaging or data plan, please contact your wireless service provider.

7. Carrier Disclaimer

Carriers are not liable for delayed or undelivered messages.

Message delivery is subject to carrier availability, network conditions, and other factors beyond the control of Jay's Flooring LLC.

8. Privacy

Your participation in our SMS and email communications programs is also governed by our Privacy Policy.

Jay's Flooring LLC respects your privacy and does not share mobile phone numbers, SMS opt-in information, or messaging consent with third parties or affiliates for marketing or promotional purposes.

For more information about how we collect, use, and protect your personal information, please review our Privacy Policy.

9. Changes to Terms

Jay's Flooring LLC may update these Terms and Conditions periodically to reflect changes in our services, communication practices, or applicable legal requirements.

Updated Terms will be posted on this page with a revised "Last Updated" date.

Your continued use of our website and services after updated Terms are posted constitutes acceptance of the revised Terms, to the extent permitted by applicable law.

10. Age Restriction (18+)

You must be at least 18 years of age to participate in Jay's Flooring LLC SMS communications programs.

By opting in to receive SMS messages, you confirm that you are at least 18 years old.

11. Contact

If you have questions about these Terms and Conditions, please contact:

Jay's Flooring LLC

Website: www.jaysflooringwa.com

If you have questions regarding privacy or how we handle your personal information, please read our Privacy Policy.